Replacement Fees and Overdue Items
Interlibrary Loan Cost
We provide ILL services to eligible UCSC patrons at no charge.
Overdue Items & Replacement Costs
- Items more than one week (7 days) overdue will be billed for replacement.
- The minimum replacement cost is $125.00 per volume, up to the actual cost of replacement.
- The return of an overdue/billed item does not guanrantee a refund of the replacement cost, especially if the item is more than four weeks overdue.
- If the billed item is more than six months overdue AND/OR the lending library has already replaced the item, the replacement fee is not refundable.
Appealing a Bill
If you believe you have returned an ILL item that is still checked out to you (or if you are being billed for the item), you may initiate a
"claims returned" by emailing interlibrary loan staff or by filling out the Billing Appeal Form.