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Interlibrary Loan (ILL)

Replacement Fees and Overdue Items

Interlibrary Loan Cost

We provide ILL services to eligible UCSC patrons at no charge.

Overdue Items & Replacement Costs

  • Items more than one week (7 days) overdue will be billed for replacement.
  • The minimum replacement cost is $125.00 per volume, up to the actual cost of replacement.
  • The return of an overdue/billed item does not guanrantee a refund of the replacement cost, especially if the item is more than four weeks overdue.
  • If the billed item is more than six months overdue AND/OR the lending library has already replaced the item, the replacement fee is not refundable.

Appealing a Bill

If you believe you have returned an ILL item that is still checked out to you (or if you are being billed for the item), you may initiate a "claims returned" by emailing interlibrary loan staff or by filling out the Billing Appeal Form.


Contact Interlibrary Loan


Phone: (831) 459-2234


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