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University
Library

Billing

Contact Us

billing@ucsc.libanswers.com

 

 

 

 

 

 

General Appeals Information

The following will NOT result in reduced/canceled fee:

  • Failure to note due dates or to renew on time
  • Lack of knowledge of library policy or loan regulations
  • Disagreement with library policy
  • Inability to pay overdue fees or other charges
  • Failure to receive overdue or recall notices
  • Unwillingness to take responsibility for materials loaned to a third party
  • Appeals submitted 30 days or longer after the fee was assessed

Please use our Appeal Form if you wish to contest any charges you have received.