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University
Library

Billing

Paying your Bill

Pay library fines and fees through MyUCSC or in person at the Cashier's Office.

Student Business Services (the Cashier's Office) charges $22.50 each month for unpaid balances. More information about UCSC eBill/ePay.

Billing Rules

Books:

Courtesy Reminder 3 days before due date email is sent
Overdue Reminder 3, 12, and 24 days after due date
Replacement Bill 30 days after due date
Overdue Charge None
Billing Fee None

 

Journals:

Courtesy Reminder None
Overdue Reminder 3, 12, and 24 days after due date
Replacement Bill 30 days after due date
Overdue Charge None
Billing Fee None

 

Reserves:

Courtesy Reminder None
Overdue Reminder 1, 3, 12, and 24 days after due date
Replacement Bill 15 days after due date Replacement Bill is emailed
Overdue Charge $2 per hour or partial hour, up to $75
Billing Fee $20 per item

 

Equipment (laptops, etc.):

Courtesy Reminder None
Overdue Reminder 1, 3, 12, and 24 days after due date
Replacement Bill 15 days after due date Replacement Bill is emailed
Overdue Charge $2 per hour or partial hour, up to $75
Billing Fee $20 per item

 

Media:

Courtesy Reminder 3 days before due date email is sent
Overdue Reminder 3, 12, and 24 days after due date
Replacement Bill 30 days after due date Replacement Bill is emailed
Overdue Charge None
Billing Fee None

 

Media Reserves:

Courtesy Reminder None
Overdue Reminder 1, 3, 12, and 24 days after due date
Replacement Bill 15 days after due date Replacement Bill is emailed
Overdue Charge $2 per hour or partial hour, up to $75
Billing Fee $20 per item

 

Interlibrary Loan items:

Courtesy Reminder Within 1 to 3 days of due date email is sent
Overdue Reminder 1 week after due date
Replacement Bill 3 weeks after due date Replacement Bill is emailed
Overdue Charge None
Billing Fee $20 per item

 

Video Games & Consoles:

Courtesy Reminder 3 days before due date email is sent
Overdue Reminder 3, 12, and 24 days after due date
Replacement Bill 7 days after due date Replacement Bill is emailed
Overdue Charge $9 (after 3 days)
Billing Fee None

 

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Blocked Accounts

Undergraduates/Community Users/Friends

  • A maximum of $24.00 in charges is allowed. Accounts with more than $24.00 are automatically blocked and business with the library is suspended.

Faculty/Staff/Graduates

  • A maximum of $49.00 in charges is allowed. Accounts with more than $49.00 are automatically blocked and business with the library is suspended.

Billing Cycle

This billing policy applies to all borrowers.

Regular items (not recalled)

  • 3 days before an item is due, courtesy notice is emailed
  • 3, 12, and 24 days after the due date, an overdue notice is emailed
  • 30 days after the due date, lost item bill is emailed (minimum of $60.00)

Recalled items

  • The due date is changed to 2 weeks from the recall date.
  • An email is sent to the patron informing them of the new due date.
  • After 2 weeks, if not returned, the patrons' account will be blocked until the item is returned.
  • Anyone, regardless of status, can have a book recalled.

Journal, Reference, and Library Use Only

  • Same billing cycle as regular books.

Reserves, Equipment and Protect Collection

  • $2.00 each hour or partial hour.
  • The maximum overdue fee per item is $75.00.
  • After 15 days, Reserve items will be considered lost. The borrower will be billed for the cost of replacing the item and a nonrefundable billing fee.​
  • Fines accrue even while the library is closed.

There are no exceptions:  Reserve items are unique and failure to return them infringes on the right of access to other library patrons. These fees are non-negotiable.

Interlibrary Loans

  • A courtesy reminder (overdue) notice is sent within 1 to 2 weeks of the due date
  • 3 weeks after the due date, a notice of bill pending is sent.
  • 4 weeks after the due date, the item is billed ($125.00 minimum and $20.00 processing fee).

Replacement Charges

Current charges for lost material:

  • $125 up to actual cost – Books (N, Q, R, T call numbers)
  • $60 up to actual cost – Books (other call numbers) and video games
  • $125 up to the actual cost incurred from lending institution – Interlibrary Loan books
  • $70 – Unbound periodicals
  • $139 – Bound periodicals
  • $234 (or list price) – Videos & DVDs
  • $12 – Slides
  • Actual cost  - Video Game Equipment and other Electronics