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University
Library

Billing : Detailed Billing Policies

Blocked Accounts

Undergraduates/Community Users/Friends

  • A maximum of $24.00 in charges is allowed. Accounts with more than $24.00 are automatically blocked and business with the library is suspended.
  • Any charges older than 90 days will result in an automatic block on the library account.
  • Payment must be made in full for any items that are 90+ days past due.
  • Charges 90+ days past due will be sent the University Student Business Services for Collection (late fees will be assessed by SBS at a rate of $17.50 per month for non-payment)

Faculty/Staff/Graduates

  • A maximum of $49.00 in charges is allowed. Accounts with more than $49.00 are automatically blocked and business with the library is suspended.
  • Any charges older than 90 days will result in an automatic block on the library account.
  • Payment must be made in full for any items that are 90+ days past due.
  • Charges 90+ days past due will be sent the University Student Business Services for Collection (late fees will be assessed by SBS at a rate of $17.50 per month for non-payment)

Billing Cycle

This billing policy applies to the following borrowers:

Regular items (not recalled)

  • 3 days before an item is due, courtesy notice is emailed
  • 6 days after the due date, an overdue notice is emailed
  • 45 days after the due date, replacement bill is emailed (minimum of $60.00 replacement, $20.00 billing)
  • 46 days after due date, library account is blocked - no privileges until the account has been resolved.
  • Items returned within 45 days, $9.00 (per item) overdue fee is assessed. This is non-negotiable
  • If the item is returned after 45 days, a $20.00 (per item) overdue fee is assessed. This is non-negotiable.

Recalled items

  • The due date is changed to 2 weeks from the recall date.
  • An email is sent to the patron informing them of the new due date.
  • After 2 weeks, if not returned, the patrons account will be blocked until the item is returned.
  • If returned 2 weeks after the due date a non-negotiable $9.00 fee is assessed on each recalled item.
  • Anyone, regardless of status, can have a book recalled.
  • Manage your account on-line or call the Library to verify the status of items on your account:
    • (McHenry) 831-459-5185
    • (S&E) 831-459-5300.

Journal, Reference, and Library Use Only

  • Same billing cycle as regular books except the non-negotiable $9.00 fee is assessed 3 days after the due date.

Reserves, Equipment and Protect Collection

  • $5.00 for the first hour or partial hour
  • $2.00 each hour thereafter
  • The maximum fee per item is $75.00.
  • After 72 hours Reserve items will be considered lost. The borrower will be billed for the cost of replacing the item, the amount accrued in overdue fees, and a library billing fee of $20.00.
  • Upon return of the item, only the replacement cost of the item will be canceled, If the item has not been replaced by the library.

Fines accrue even while the library is closed.

There are no exceptions:  Reserve items are unique and failure to return them infringes on the right of access to other library patrons. These fees are non-negotiable.

Interlibrary Loans

  • A courtesy reminder (overdue) notice is sent within 1 to 2 weeks of the due date
  • 3 weeks after the due date, a notice of bill pending is sent.
  • 4 weeks after the due date, the item is billed ($125.00 minimum and $20.00 processing fee).

Faculty Billing Cycle

The billing cycle for Faculty is the same as above, with the following exceptions:

  • If the item is returned within 90 days of being billed for replacement, charges assessed will be waived and the block on the account will be removed.
  • If the item is returned after 90 days, the faculty member is assessed a $20.00 billing fee for each overdue item. This fee is non-negotiable.

This policy meets the dual goals of maintaining the library collection and recognizing the need for faculty to conduct their research.

Replacement Charges

Current charges for lost material:

  • $125 up to the actual cost of replacement– Books (N, Q, R, T call numbers)
  • $60 up to the actual cost of replacement– Books (other call numbers) and video games
  • $125 up to the actual cost of replacement – Interlibrary Loan books
  • $70 – Unbound periodicals
  • $139 – Bound periodicals
  • $234 (or list price) – Videos & DVDs
  • $12 – Slides
  • Actual cost of replacement - Video Game Equipment and other Electronics

University Library Billing

The University Library seeks to provide a collection that generations of UCSC community members will be able to access, use, and enjoy. To ensure that the items held in the collection remain both available and in good condition fees will be assessed when items are returned late, damaged, or lost.