For regular circulating items
Lost item charges are sent to Student Business Services for Collection.
Student Business Services charges $17.50 each month for unpaid balances.
The library cannot waive late fees imposed by Student Business Services.
Avoid billing complications by:
If you cannot view your account on-line,
Staff can renew UCSC owned items for you and alert you to any recalls or charges on your account
If you think you returned materials, which you are being billed for, you can request to have your items "claimed returned" (searched for).
This process usually takes about two weeks. Please contact the Circulation desk to find out the status of your Claim Return.