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University
Library

Billing

Paying your Bill

All library fines and fees can be paid through MyUCSC or in person at the Cashier's Office. Please note that Student Business Services (the Cashier's Office) charges $17.50 each month for unpaid balances. See these pages for more information.

Billing Rules

Billing Cycle

Books

Journals

Reserves

Equipment
(laptops, iPads, etc.)

Media

Media Reserves

ILL

Video Games/Consoles

Courtesy Reminder

3 days before due date email is sent

None

None

None

None

None

Sent within 1 to 3 days of due date

3 days before due date email is sent

Overdue Reminder

3, 12, and 24 days after due date

3, 12, and 24 days after due date

None

None

1 Day

1 Day

1 week after due date

1 day after due date

Replacement Bill

30 days after due date Replacement Bill is emailed

30 days after due date Replacement Bill is emailed

After 72 hours Replacement Bill is emailed

After 72 hours Replacement Bill is emailed


After 72 hours Replacement Bill is emailed

 

After 72 hours Replacement Bill is emailed

3 Weeks after due date Bill is emailed

7 days after due date Bill is emailed

Overdue Charge

None

None

$2 per hour or partial hour
up to $75

$2 per hour or partial hour
up to $75

$2 per hour or partial hour
up to $75

$2 per hour or partial hour
up to $75

None

$9 (after 3 days)

 

Billing Fee
 

None

None

None

None

None

None

$20 per item

None

General Billing Information

For regular circulating items

  • A courtesy reminder is emailed 3 days before the due date.
  • A courtesy overdue notice is e-mailed three, 12, and 24 days after the item is overdue.
  • A lost item bill is emailed 30 days after the due date.
  • All categories of library borrowers are expected to return or renew items by the due date.
  • All borrowers are subject to fees for material not returned.
  • All borrowers are responsible for all of the items checked out on their library account.

Claims Returned Information

If you think you returned materials, which you are being billed for, you can request to have your items "claimed returned" (searched for).

  • The library provides the Claim Returned process as a courtesy to library users. 
  • Borrowers are responsible for all materials checked out to them at all times.
  • Initiating the Claim Returned process does not relieve you of the responsibility for items checked out to you.
  • We will thoroughly search the library three times.
  • If the item is not found you are responsible for paying the fees. 

This process usually takes about two weeks.  If the item is found, it will be checked in and no longer appear on your library account. If the item is not found, it will remain checked out to your account. Please check your account or contact the library to find the status of your Claim Returned item.

Contact Us

billing@ucsc.libanswers.com