Skip to main content

University
Library

Interlibrary Loan

IMPORTANT INFORMATION REGARDING ILL AND THE LIBRARY CLOSURE

The University Libraries are closed until further notice, per county and state shelter-in-place guidelines. Interlibrary Loan remains operational on a digital and remote basis.

Please continue to request via Melvyl Request or the Citation Linker.

  • ILL staff are working remotely to fill electronic requests when possible.
  • Physical materials such as books and media cannot be requested or received at this time.
  • Staff will try to locate or borrow digital content when possible and communicate with users if other options may be available, such as digital delivery of single chapters or ebook purchases through the library's Request a Purchase program.
  • There will be a delay in usual turnaround times. Please contact ILL staff at ill@ucsc.edu with any questions.

We thank you for your understanding and patience. 

 

FAQs

What materials can I request via ILL during the closure?
We are unable to process requests for or receive physical items, including books, DVDs, and microfilm. We are currently processing requests for journal articles and single book chapters, as well as other limited material that can be borrowed digitally. We encourage you to continue to request all materials needed.

How long will it take to receive electronic items?
Our usual turnaround time will be impacted due to library closures across the country. We are processing as quickly as possible, but please note there may be delays. 

Can I request and receive eBooks?
Unfortunately, many eBooks cannot be borrowed via ILL. We can borrow single chapters, however. Consider recommending an ebook purchase if this cannot meet your research needs. Please note physical items cannot be purchased at this time; only eBooks and digital content can be considered for purchase.

Should I return my ILL items before leaving campus?
If you have items due shortly and are able, you may return items in the drop boxes at either library. However, we are working on arranging automatic renewals for items coming due shortly.

Will I be billed for items coming due during the closure dates?
ILL staff are working to extend due dates and suspend recalls and billing to the fullest extent possible. Because some automated billing may happen that is outside of our control, please email ILL staff at ill@ucsc.edu with specific inquiries.