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Billing : Billing FAQ

Contact Us

By Phone:

McHenry Circulation Desk
(831) 459-5185

S&E Circulation Desk
(831) 459-5300

By Mail:

University Library
Circulation Desk
(specify McHenry or S&E)
1156 High Street
Santa Cruz, CA  95064

By E-Mail:


Q. I have received a library bill and would like to pay online, but when I log into my library account I don’t see any charges?

A. Your charge(s) may have been transferred to your University account.  

  1. Check your account with MyUCSC or call Student Business Services
  2. Go to the cashier’s office to make a payment
  3. bring your receipt to the library circulation desk to unblock your account

Q. I have paid the library charge(s) online, but I still don’t have access to my library account?

A. You need to contact the circulation desk to unblock your account

Q. I have a question about my library charge(s) or I would like to appeal my library charge(s).

A. You need to submit your question and/or appeal with a billing appeal form. More information at the library website.

Pay Online

Pay your bill by logging into your library account in Cruzcat and click on pay online option.


BARCODE number:
(Do not include any letters or spaces in the barcode.)