University Library

Billing

University Library Billing

The University Library seeks to provide a collection that generations of UCSC community members will be able to access, use, and enjoy. Therefore we must ensure that the items held in the collection remain both available and in good condition. As a result, fees are assessed in cases when items are returned late, damaged, or lost.

Billing Rules

Billing Cycle

Books

Journals

Reserves

Equipment
(laptops, iPads, etc.)

Media

Media Reserves

ILL

Video Games/Consoles

Courtesy Reminder

3 days before due date email is sent

None

None

None

None

None

Sent within 1 to 2 weeks of due date

3 days before due date email is sent

Overdue Reminder

6 days after due date email is sent

6 days after due date email is sent

None

None

1 Day

1 Day

3 weeks after due date, notice of "bill pending" sent

1 day after due date

Replacement Bill

46 days after due date Replacement Bill is emailed

46 days after due date Replacement Bill is emailed

After 72 hours Replacement Bill is emailed

After 72 hours Replacement Bill is emailed


After 72 hours Replacement Bill is emailed

 

After 72 hours Replacement Bill is emailed

4 Weeks after due date Bill is emailed

7days after due date Bill is emailed

Overdue Charge

$9 per item(after 14 days)


$9 per item

$5 first hour
$2 each additional hour
up to $75

$5 first hour
$2 each additional hour
up to $75

$9 first hour
$2 each additional hour
up to $75

$25 first hour
$2 each additional hour
up to full amount of item

$20

$9 (after 3 days)

 

Billing Fee
 

$20 per item

$20 per item

$20 per item

$20 per item

$20 per item

$20 per item

$20 per item

$20 per item

Paper Notices

If you do not have email and wish to have notices sent by regular mail please notify our circulation staff. Paper notices follow the same rules as email notices.

Courtesy Reminders are ONLY sent by email.

Blocked Accounts

Undergraduates/Community Users/Friends

  • A maximum of $24.00 in charges is allowed.
  • Accounts with more than $24.00 are automatically blocked and business with the library is suspended.

Faculty/Staff/Graduates

  • A maximum of $49.00 in charges is allowed.
  • Accounts with more than $49.00 are automatically blocked and business with the library is suspended.

 

Billing Definitions

Item Charge: This is the cost of replacing the book for which you have been billed.

  • Once a book is returned or renewed, the replacement charge will be removed from your account.
  • The library does not accept replacement copies for lost items.

Processing Fee: This is a late fee that is imposed on any item that is returned past the grace period.

  • This fee is non-refundable.

Billing Fee: A billing fee is levied when a patron has been billed for Replacement of an item

  • This fee is non-refundable.

Replacement Charges

Current charges for lost material:

  • $125 up to the actual cost of replacement– Books (N, Q, R, T call numbers)
  • $60 up to the actual cost of replacement– Books (other call numbers) and video games
  • $65 up to the actual cost of replacement – Interlibrary Loan books
  • $70 – Unbound periodicals
  • $139 – Bound periodicals
  • $234 (or list price) – Videos & DVDs
  • $12 – Slides
  • Actual cost of replacement - Video Game Equipment and other Electronics